After a month of research, picked up verano over the weekend. Love how the car drives, but found during a long drive, I am having outside front windshield condensation problem. I began to notice it as the sun was setting. With outside temperature at 80 plus degree here in FL, A/C was on at 68 or 70. I tried the defrost, which made the condensation worse. I tried to circulate the outside air which fogged inside the windshield as well. Only way I was able to get rid of the condensation was to set the temperature at 76 with A/C off with defroster on. With FL high temperature and huminity, I only last 5 minutes. I had to continue to use windshield wiper and heater/defrost for 3 hour drive home. The dealer thinks as long as I use A/C with the dash vent, the condensation should not occur. Again, I tested that theory today, which back fired. I guess I am taking the car back to the dealer again... 2nd time in 3 days (only owned the car for 6 days).
I purchased my Verano one week ago and its been in the shop 2 TIMES! I am so disappointed!!
I have the exact condensation issue. It happens at night, the windows fog up and the defroster doesn't clear it up. The only way is to use the windshield wiper to clear it up!
I also have wind noise on the right passenger side -- so annoying! The dealer attempted to fix it the first time and its back today for the same issue along with the condensation!
I haven't purchased a car in 9 years and wanted to buy "American" - so much for helping out the American companies--
Unbelievable response from the service department. Luckily I was able to show how bad the condensation was this morning as I dropped my Verno off. The A/C setting was set low on dash vent with outside air cicrculating at 68 degrees. The passenger side temp was set at 72. The condensation outside windshield start to built up within 10 minutes of driving just where the first vent was blowing. The size was approximately 4 in by the the length of the vent. The service rep was able to feel the cold air leaking on the dash vent at the setting I had. Now, I just got a call stating no repair will be done because every Verano the dealer has on his lat does exactly the same as mine. Also, Buick's (main off) Verano does the same. I don't understand how this is not a safety issue when the problem occurs at the worst time of the day (sundown) when the visibility already compromised. In addition to the fact that I am advised to use the A/c with limitations I this FL weather!
I thought very highly of Buick driving Enclave, not I am very tempted to talk people out so driving one. It is incredible thought that every Verano is having same safety issued, but no corrective action is being made by Buick. I am so unhappy with this situation. I might have to start a blogg to stop people from buying especially Verano. I can't believe I bought this for my teenage son!
I've heard that GM programs some new engines to run a bit rich during the break-in period to help protect the engine. Then at some unknown to me mileage on the car, the ECU removes this rich condition. I don't know if this applies to the Verano.
Could you send me a private message with your information (name, number, address, VIN, current mileage, and Involved dealer), along with any other information you think I would need, so I can look into your situation?
Evan, Buick Customer Service
Could you also private message me your information (name, number, address, VIN, current mileage, and Involved dealer), along with any extra information you think I would need, so I can look into your situation?
Evan, Buick Customer Service
I purchased a 2012 Verano on July 23. My cd player does not work and satellite radio reception is horrible. Dealer says I need a "whole new radio unit". Buick customer service insists there are no radios available, they are on "back order" and they cannot switch from another new vehicle. They have no estimated date to be able to repair the radio. I am furious. Brand new car, and cd player and satellite radio BOTH do not work. Already spoke with customer service and "Buick district specialist" who informed me he "only works as liaison" and "has no information on parts or availability". Referred me to send certified letter to Buick. Absolutely infuriating.